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Prescription Policy

To be compliant with current Local, State and Federal laws and regulations, Diamond Medical Equipment requires a prescription from a licensed medical practitioner on selected items offered in our store and on this site. Some of these items include, but are not limited to Portable Oxygen Concentrators, Home Stationary Concentrators, CPAP-AutoPAP Devices, and other items. Prescriptions are NOT required for replacement parts and accessories.  If a prescription is required for an item in your order, we will inform you and ask you to provide the prescription before we fill your order. For any questions or concerns please call us at 480-926-4363 (toll-free at 1-855-926-4367) or email us at: We cannot ship or deliver your order until a valid prescription is received.

We value your health and safety! Buying from a lawful, authorized, and professionally licensed company provides added security that your product is genuine and has not been tampered with or compromised. We look forward to serving you for many years to come.

Prescriptions may be sent to us by any of the following methods:

For the quickest turn around, write your order number on your prescription and fax to: 480-926-4364.

Send us your prescription by US mail. Please note that we do not recommend this method because we cannot ship your order until we receive the prescription in the mail. This method may delay the delivery of your shipment.

Diamond Medical Equipment LLC
1324 N. Farrell Court, Suite 102
Gilbert, Arizona 85233